We found telemedicine very relevant based on research results indicating that people with mental health problems are twice more likely to be frequent users of hospital emergency departments (Hunt, Weber, Showstack, Colby, & Callaham, 2006). The use of the emergency department for routine clinical care poses a huge strain on the health system because of the high cost of treatment, restricting use of the emergency department  for admission of patients who really require admissions. This is also because of the associated complexity and pressure to admit patients for inpatient care (Institute of Medicine (U.S.), 2007).